Description: From a session at the 2000 Valuation Actuary Symposium held in Washington DC, September 14-15, 2000 In this session, panelists discussed how they have leveraged cash-flow testing to: • Influence investment decisions • Analyze risks • Expand Cash flow testing models to meet management requirements • Provide relevant information to regulators and rating agencies Panelists discussed the enhancements required to meet these needs and provide guidance on communication of results to a nontechnical audience.

Description: The key tasks of credit risk capital project under CROSS II mainly focus onL(1 )Adjustment of measurement framework; (2) Calibration of risk factors, including both credit spread risk and credit default risk;3)Introduction of concentration risk measurement; (4) Higher requirement on look-through rule.

Description: Learn about key actuarial and analytic tools and methodologies used by commercial health insurance to identify and quantify drivers of healthcare cost and utilization (including wasteful and low-value ones) and risks. Use case scenarios in which these tools and methodologies apply, such as underwriting, reinsurance, medical management for population health and chronic diseases, managed care contracting, insurance market reform, provider payment reform, etc., will also be covered. Experience from the U.S., China and other parts of the world will be shared.

Description: Behavioral economics is the alternative to the traditional ways (surveys and focus groups) we've been using to try to understand the drivers of customer behavior in the insurance industry. It merges psychology with traditional economic theory, offering insights into individual decision making behavior that go beyond the purely rational model. Within the sphere of health insurance, there are countless behaviors, not just of customers, but of underwriters, medical professionals and claims specialists which may be better explained by behavioral economics. Applying concepts from behavioral economics in live trials it is possible to bring about benefits such as increasing sales and retention rates, improving claims processing and encouraging more accurate disclosure. Swiss Re's global research team partners with its reinsurance clients to incorporate behavioral economics concepts into their letters, websites, forms and scripts by running A/B tests to understand what is driving customer behavior. The team currently has over 100 tests in progress with more than 40 clients, including many in the United States. The partnerships are producing clear business benefits, increasing sales, renewals, health disclosure and turnaround speed for claims payments. These changes are driven by small, inexpensive changes in communications with customers, and we'd like to share some of our insights with you. We've increased upsell rates, disclosure and email open rates, and reduced lapses, turnaround times and appointment no-show rates, to name just a few examples. Behavioral economics is the topic on everyone's lips with insurers and reinsurers all beginning to talk about it in earnest. Our team has been working hard for nearly 4 years and in that time instead of talking, we've been doing, and now we can share with you what a difference behavioral economics can actually make for insurance.

Description: Discussion of the attitudes of consumers and consumerists regarding the life insurance industry and its products and a discussion of opportunities for improvement Topics include: 1. Disclosure to existing policyholders 2. Policy loan problems, including the policy replacement problem 3. dividend determination practices and 4. deceptive sales practices in the llfe insurance business.

Description: Panelists lead participants in a discussion of recent experiences and current issues regarding the valuation of medical and dental insurance and managed care products. Topics include ASOP 22 [asset adequacy analysis for statements of actuarial opinion] and ASOP 41 [communication]. From the Record of the Society of Actuaries, Volume 29, No. 2, Session 102

Description: This is a panel discussion session examining the complaints of life insurance consumers. The subjects include readability of contracts, risk classification methods, variety of product including the meaning of product names- what does the customer think he/she is buying or has bought, perceived lack of competition,

Description: Table of contents from meeting of the Society of Actuaries in Anaheim on June 11-12, 1992.

Description: Panel session on the challenge that many insurers face as they try to grow their long-term-care insurance business, while simultaneously ensuring analysts and shareholders that earnings targets will be met.

Description: Since the international financial crisis, accounting standards have become an important part of financial supervision rules, which objectively requires us to study the reform and development of accounting standards from the perspective of financial stability. Since the release of IFRS17 in 2017, the research and discussion of IFRS17 in the insurance industry has focused on technical details and implementation, while the economic impact and pros and cons analysis of IFRS17 are few. As a result, the industry's understanding of IFRS17 is not comprehensive enough, and there are still many disputes, and no industry consensus has been formed. In the future, the insurance industry should strengthen the research and analysis of IFRS17 from the perspective of financial stability, deepen the understanding and cognition of IFRS17, and improve the ability to control and use IFRS17.